Contact information
Contact Us
We're here to help! Whether you have a question about your order, sizing, shipping, or anything else, our team at Bat Vest is happy to assist.
Email
The fastest way to reach us is at batvest@outlook.com. We do our best to respond to every message within 24-48 business hours.
Order & Preorder Questions
Since The Bat Vest - Battle Armor Edition is currently available for preorder with an expected ship date in October 2026, feel free to email us anytime for an update on your order status. We'll always do our best to keep you informed as your ship date approaches.
Returns, Exchanges & Refunds
Got a question about our Return, Refund, or Shipping policies? Email us at batvest@outlook.com with your order number and reason for reaching out, and we'll take it from there.
Business Hours
Our support team responds to emails Monday through Friday, excluding major holidays. Messages sent over the weekend will be answered the next business day.
We'd Love to Hear From You
Whether it's a question, feedback, or just to say hi - drop us a line at batvest@outlook.com. We take every message seriously and are always working to make your experience with Bat Vest better.